Posts Tagged ‘frustration’

Ever Chewed Out a Healthcare Worker?

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My hospital is around the corner from Gucci, Coach, and the Apple Store.  (Swank huh?)  I’m sure sneaky shoppers try to park in the hospital garage at patient rates.  It’s the front desk staff’s job to make sure they don’t. A few years back, I had a particularly horrible post-surgery appointment:...
September 29th, 2009 | Everything Changes | Read More